Posts Tagged 'customer service'

Social Media Crisis Planning

I gave this presentation on how to manage complaints and negative comments as part of the SES conference in Singapore earlier this week.

Read more at the We Are Social blog.

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Twitter

  • RT @ZozoBoom: Culture is more important than local economics- technology will come and go so start with the people, not the platforms. S… | 3 days ago

Other Distractions

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